Phone Records III (Updated 8 November 2011)

[Updated February 9, 2009 with information provided by Houston criminal-defense lawyer Cindy Henley.]

[Further update March 9, 2009: Houston criminal-defense lawyer Carmen Roe says, "I called Sprint at the number below; they looked up every number I had and gave the carrier name."]

[Additional update July 11, 2010: Bob Matter, at Chicago injury lawyer Jim Freeman's office, adds TracFone contact information; Vita Reid, with Philadelphia lawyer Vincent N. Melchiorre, updates the AT&T mailing address.]

[Another update 8 November 2011: Sandra Huff of the San Diego County Office of the Alternate Public Defender, again with the AT&T mailing address and fax number.]

I wrote two weeks ago and four weeks ago about subpoenaing cellphone records. Here's a summary of the contact information I have for the major cellphone service providers. Subpoenas for T-Mobile records (including what used to be Aerial and VoiceStream) go to:

Custodian of Records
T-Mobile Subpoena Compliance
4 Sylvan Way
Parsippany NJ 07054
(f) 973.292.8697

Subpoenas for Verizon records go to:

Custodian of Records
Verizon Cellco Partnership, d/b/a Verizon Wireless
Subpoena Compliance
180 Washington Valley Road
Bedminster, NJ 07921
Fax (888) 667-0028
Voice (800) 451-5242

Subpoenas for AT&T records (including what used to be Cingular) go to (thanks to Wilmington, Delaware APD Matt Warren):

Custodian of Records
AT&T Legal Compliance
208 South Akard Street
5th Floor = M
Dallas TX  75202
FAX: 877-971-6093

Subpoenas for Sprint records (including Boost [thanks, @LawScribe] and what used to be Nextel) go to:

Custodian of Records
Sprint Corporate Security
6480 Sprint Parkway
Overland Park, KS 66251
Fax (816) 600-3111
Voice (800) 877-7330

Subpoenas for Cricket records go to (updated 23 September 2009 thanks to those nice, diligent people at Cricket):

Custodian of Records
Attention: Subpoena Compliance
Cricket Communications/Leap Wireless
5887 Copley Drive
San Diego, California 92121
Fax: (858) 882-9237
Or scan and email to: [email protected] Voice (858) 882-9301

Subpoenas for Cellular South go to [Updated 4 November 2009, thanks to Houston criminal-defense lawyer Michael Gillman]:

Mr. Robert A. Geoghegan, Esq. Director of Subpoena Compliance & Coordinator of Corporate Security Telapex, Inc. 1018 Highland Colony Parkway, Suite 500 Ridgeland, MS 39157 Phone: 691-355-1522 Fax: 601-487-7517

TracFone subpoenas go to:

Attention: Subpoena Compliance
9700 NW 112th Ave.
Miami, FL  33178
Tel. 800-820-8632
Fax 305-715-6932

Subpoenas for Simple Mobile go to [Updated 7 October 2011, thanks to Houston ticket attorney Robert Eutsler]:

Email: [email protected]
Fax: 978-246-8183
Mail:   Simple Mobile LER
          PO BOX 147
          East Irvine CA 92650

These data are current, as far as I know. I will post updates as I learn of them.

0 responses to “Phone Records III (Updated 8 November 2011)”

    • Looking for an AT&T Cell Phone Expert for an automobile accident. Also need the expert to be experienced with billing records for the explanation of text, data transfers and call times.

  1. Do you know of any way to obtain transcripts of text messages between two cell phone users? I contacted ATT&T and they indicated contact of text messages can only be obtained via the handset itself. In the recent commuter train accident case in Los Angeles, federal investigators were able to obtain transcripts of the engineer’s text messages at the time of the crash so there must be a way.

    • My understanding is that some of the celcos are able to retrieve text messages for a short time (like 30 days) and that they will produce them in response to a court order (but not a subpoena). Did the federal investigators in Los Angeles have access to teh engineer’s handset?

  2. Hi Mark, thanks for posting the info for each of the custodians of record. My question is: will they accept service by mail/fax of a subpoena duces tecum? We are in San Diego, CA, and have a criminal case pending for which I need to obtain records regarding tower/location of cell phone when calls were made. I just don’t know if they require personal service, or if service by mail is valid. Thanks.

  3. Once you get the records with the tower locations, how do you read these? The records I got give me a chart with eight columns: Call type, calling number, called number, call duration, answer dt, disconnect dt, first cell, and first LAC. Under “first cell” there seems to be a five-digit number code (which is not a zip code) and under “first LAC” there is a number code that is either two digit, three digit or five digit. Is there a map or key I should be using with this or should I have received something from T-Mobile to translate the locations? Any help would be extremely useful. Thanks.

  4. By the way, if you are subpeonaing from California, T-Mobile will accept service by fax, even for cell tower information – no court order required. Sue Johnson handles California subpoenas. Her phone number is 973-292-8906 (direct line).

  5. I also received this information from Mobilicity, a small Canadian carrier.

    1. What legal name and address should we put on the court order / production order / warrant?

    You can make the production order to:

    Data & Audio-Visual Enterprises Wireless Inc. (o/a Mobilicity)

    Address (Ontario): 101 Exchange Avenue, Vaughan, Ontario L4K 5R6
    Address (B.C.): 1275 West 6th Avenue, Suite 201, Vancouver, B.C. V6H 1A6

    Important Note: Please DO NOT affect personal service of court orders to the above addresses without prior arrangement with us. Only certain Mobilicity employees with security clearance can accept services of court orders and not all such employees will be at the above offices at all times. Please refer to FAQ below for methods of services.

    2. I have a court order / production order / warrant. How can I serve Mobilicity?

    Please email your court order / production order / warrant to [email protected].

    If you need to password protect the order, please also send us a separate fax with the password to (416) 650-9706.

    Please include your request in the body of your email.

    If you require another method to affect service (e.g. service by fax or personal service), please email us at [email protected]. Alternate service methods may be arranged on a case by case basis. Failure to comply may result to your service being refused or disputed.

    3. I can only fax the court order / production order / warrant. Is this possible?

    You can fax the court order / production order / warrant to (416) 650-9706. However, please be advised that our fax machine is less frequently monitored than the [email protected] email and our fax machine is shared by the entire company. Therefore, you may experience further delays in our responses to your faxes. In addition, your fax may be viewed by individuals without a security clearance or may be misplaced or lost. We therefore strongly urge you to avoid using faxes.

    If you nevertheless wish to fax the court order / production order / warrant, we would strongly urge you to email us at [email protected] to notify us after you had sent out the fax.

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